At LKQ Motors, protecting your personal information is one of our top priorities. We are committed to maintaining your trust and ensuring that your personal data is handled responsibly. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights as a customer.

We collect information that helps us process orders, provide customer service, and improve your experience:

• Personal Details: Name, phone number, email address, and billing/shipping address
   
• Vehicle Information: Make, model, year, VIN, and engine type provided for inquiries
   
• Order Details: Items purchased, payment method, shipping preferences
   
• Website Usage Data: Cookies, browsing behavior, IP address, and analytics
   

The information collected is used to:

• Process orders efficiently and accurately
   
• Provide updates on your order and shipment status
   
• Ensure the part fits your vehicle and meets your needs
   
• Improve our website and services for a better customer experience
   
• Send promotional offers, if you have opted in
   

We only share your information with trusted third parties necessary to complete your order:

• Payment processors for secure transactions
   
• Shipping and freight companies to deliver your order
   
• Inventory suppliers to locate or verify auto parts
  We never sell or trade your personal information to other companies.
   

Your personal information is stored securely using encryption and restricted access. Only authorized personnel have access to your data.

You may request at any time:

• Updates or corrections to your personal information
   
• Deletion of your data where legally allowed
   
• To opt out of marketing communications
   

For any questions or concerns regarding your privacy, you may contact:
Email: info@lkpmotors.com
Phone: 909-404-8075

LKQ Motors stands behind the quality of the engines, transmissions, and other used parts we sell. This warranty policy explains the coverage, limitations, and responsibilities of both LKQ Motors and the customer.

• Warranty applies to the engine, transmission, or component only
   
• Covers internal parts against mechanical defects
   
• Warranty does not include labor, installation, towing, or related expenses
   

This warranty is void if:

• The part is installed improperly
   
• The vehicle overheats or suffers misuse
   
• The part has been altered, modified, or disassembled
   
• Maintenance requirements are not followed
   
• Forms are not returned within 48 hours
   

To ensure the warranty remains valid:

• Replace oil, filters, gaskets, and fluids before installation
   
• Use a certified mechanic or licensed installer
   
• Clear all diagnostic codes prior to operation
   
• Keep maintenance records and receipts
   

Since our parts are used and sourced from multiple suppliers, mileage is not guaranteed. LKQ Motors tests all parts for functionality but cannot ensure exact mileage.

• Contact LKQ Motors customer service at 909-404-8075
   
• Email: info@lkpmotors.com
   
• Provide your order number, part details, and a description of the issue
• 
   

At LKQ Motors, we want your shopping experience to be smooth and satisfactory. This policy outlines cancellations, returns, shipping procedures, and customer responsibilities.

• Within 24 hours of booking: 5% processing fee applies
   
• After 24 hours but before shipment: 25% restocking fee applies
   
• After shipment: Cancellation is not possible
   
• Shipping charges are non-refundable
   

• Returns must be initiated within 10–15 days of receiving the item
   
• Refund is for the part only; shipping fees are non-refundable
   
• Lost or stolen returns must be reported to the shipping company
   
• Customer is responsible for return shipping costs
   

• Parts are sourced from trusted suppliers across the United States
   
• Cosmetic imperfections like scratches, dents, rust, or slight discoloration are normal
   
• Functional performance is tested, but visual appearance is not guaranteed
   

• Residential deliveries may have extra charges due to size, weight, or accessibility
   
• Liftgate service for heavy parts (like engines) may cost $150–$200
   
• Expedited shipping is available, but extra charges are non-refundable
   
• Delivery times may vary for residential addresses and locations with limited access
   

• Report any damage within 24 hours of delivery
   
• Notify the shipping company of shipping damage immediately
   
• LKQ Motors is not responsible for damages that are unreported
   

• Installation, labor, towing, or related expenses are not reimbursed
   
• Warranty forms and credit card authorization forms must be signed within 48 hours
   
• Mileage on used engines and transmissions is not guaranteed
   

• Phone: 909-404-8075
   
• Email: info@lkpmotors.com
   
• Or submit a request via www.lkpmotors.com with your order number and part details